Description

JOB DESCRIPTION

The American Underground is a entrepreneurship-focused coworking space and professional community. With three campuses in downtown Durham, the AU is home to 200 startups, entrepreneurs, investors, agencies, remote workers, nonprofits, and more.

The AU is seeking to fill a hands-on and dynamic new role to support our thriving community of members. This position will play a key role in ensuring that the AU is welcoming, inclusive, and productive for members, and that we deliver high-quality events and community-building activities. This position will report to the AU’s Community Manager, and is an in-person position based at the AU’s locations in downtown Durham.

The American Underground seeks to be the most diverse startup hub in the world, and our team should reflect that. Women and people of color are strongly encouraged to apply to this position.

RESPONSIBILITIES

• Serve as a visible, friendly, welcoming steward of the AU community. Assist AU members with day-to-day questions, concerns, and ideas.

• Ensure that all locations are ready for AU members to work productively. This includes making sure that the coffee is fresh, the conference rooms are reset, the tech is working smoothly, and that we maintain an inventory of supplies.

• Liaise with the property managers and housekeeping vendors on building maintenance, cleanliness, and/or safety issues.

• Assist with regular member-focused events. This includes weekly Member Mixers, monthly Brunches, and other community-building activities.

• Assist with onboarding new AU members with a welcoming and inclusive approach. 

• Assist with the move-in/move-out process including moving desks, chairs, etc.

• Assist with sorting member mail, as needed

QUALIFICATIONS

• 1-3 years experience working in events, retail, customer service, or another customer-facing role

• Must have a positive attitude, confident but friendly approach, and a desire to be the best

• Excellent organizational skills, ability to multitask, and good attention to detail

• Must be able to lift 50 lbs and stand for 4 hours at a time.

• Demonstrated ability to learn quickly and collaborate with a team

• Interest in startups and entrepreneurship is a plus!

HOURS AND COMPENSATION

• Part-time

• Most hours during business hours, with some evening work around events

• 20-25 hours a week 

• $20/hour

A pre-employment drug screening is required. EOE, M/F. All Capitol Broadcasting Company properties are tobacco free. Capitol Broadcasting Company participates in E-Verify.Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, WRAL Digital and Wolfpack Sports Properties (a joint venture with Learfield) in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC, and Rocky Mount Mills in Rocky Mount, NC.